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TalkHeap AI Interactive Voice Response
TalkHeap AI Interactive Voice Response
The fusion of AI with interactive voice response has greatly boosted automation efficiency and expanded service capabilities, enhancing customer experience and streamlining business operations.
"With the assistance of TalkHeap AI Interactive Voice Response, traditional voice interactive response services have undergone an upgrade. This not only involves the addition of more robust self-service capabilities but also incorporates AI to enhance the level of intelligence, thereby exponentially increasing efficiency and satisfaction."
Ivey Clark
Commercial Consultant, California, USA
Trusted by 100,000+ Customers
Compatible with your business tools
Hubspot
Database
Sheet
Zapier
Calendar
Meta
Main Features
Launch your AI support agent in minutes—no engineering required
The AI system offers multiple response channels allowing manual intervention and processing to guarantee security.
Empower your team to handle a much larger volume
Automatic notification, automatic reply, all year round. Let every employee do something more meaningful.
Improve customer satisfaction and boost retention
Thoroughly analyze consumer feedback. Helping businesses provide personalized experiences for consumers and significantly improve customer satisfaction.
Produce more revenue with a more efficient team
By using TalkHeap AI without changing the original business process, the efficiency of each link can be further improved.
What are the benefits of TalkHeap AI IVR?
Easy To Set Up, Increase Efficiency
Help consumers solve their questions, choose your company without hesitation, and increase revenue.
Leed capture that works while you sleep
We partner with top network carriers and Meta.
Ensure secure and efficient call handling with AI-powered verification and continuous connectivity.
Grate AI IVR to elevate your customer service with instant, intelligent interactions.
You are in good hands
Establish trust in the corporate brand
How it works?
1. Receive customer calls
3. Analyze customer semantic requirements and perform corresponding operations
2. Assist with AI interactive response voice analysis for work
Statistics
Usage Scenario
Appointment and waiting service hotline
Assist clients in finding available scheduling times, and filling out and modifying appointment waiting lists without the need for manual collaboration; Real-time updated appointment information can be easily accessed at any time
Combining self-developed and award-winning NLU (Natural Language Understanding) and MRC (Machine Reading Understanding) technologies, we can more accurately understand customer conversation content, search for database answers, and provide more user-friendly information responses.
AI intelligent consulting
Registration and Registration Service Hotline
Automatically assist customers in registering information, such as filling in name, company information, address, registration service content, contact information, etc., and support API connection to third-party registration system programs.
Sales and Purchase Hotline
Support customized design ordering system, providing options, processes, free choices, etc. to guide customers to complete order input. You can choose to directly contact POS or provide records (text and phone recordings) for manual customer service follow-up
Complaint and Error Hotline
Assist customers in handling issues and recording error messages. Artificial intelligence can generate text in real time and connect it to the Workflow Management System to provide faster and seamless correction services.